Shipping & Returns

Shipping

We currently only ship within Canada.

Each order will be shipped in the most timely manner possible. In-stock items will ship from our retail store within 2-4 business days of your order being placed. At this time all orders will ship via Canada Post. Based on your location and selection during checkout you should expect it to arrive 1-10 business days.

If you selected the "pick-up in store" option, your order will be available to pick up the next business day. If you require same day pick up, please contact us to make arrangements. Our retail store hours are Tuesday - Saturday 9:30am - 5pm

Please note that we ship Monday-Friday, and do not count weekends or Stat holidays as business days.

Return Policy

If you are not entirely satisfied with your purchase please contact us within 15 days from the delivery date to arrange an exchange or store credit. No Cash Refunds. Exchanges must be presented with receipt and in original condition/packaging.

Country Comforts will not assume transport charges for any items returned unless specifically agreed upon beforehand for products purchased online or over the phone.

Please note; once confirmed, you will not be able to alter or cancel your order.

All sales are final on:

  • Candles
  • Clearance
  • Food & Edible items
  • Fusion Mineral Paint/Products
  • Gift Certificates
  • Custom Items
  • Furniture

Please feel free to contact us if you require any further information regarding shipping or our return policy.